Terms and Conditions2018-01-25T07:44:05+00:00

The Powerhoop Terms and Conditions

Please Read Carefully

Customers submitting a purchase order agree to be bound by the following terms and conditions set out by Powerhoop NZ.

Powerhoop NZ offers on-line purchasing through the online shop at our website www.powerhoopnz.co.nz or at a class or gym selling Powerhoops.

Online orders for delivery within New Zealand are dispatched via New Zealand Post or Courier and should arrive within 5 working days from dispatch. The shipping fee varies based on weight and/or shipping location.

Online orders for delivery within Australia are dispatched within 2 working days by New Zealand Post and should arrive within 10 working days from dispatch. The shipping fee varies on weight and/or shipping location.

Orders are dispatched within 1-5 business days of Order Confirmation subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email or phone.

The customer is responsible for inspecting the goods for fault or damage and must notify Powerhoop NZ immediately. Please see Returns & Exchanges Policy for more information.

Powerhoop NZ reserves the right to change prices without notice. All prices and orders are displayed and processed in New Zealand Dollars.

We know you’ll love your Powerhoop as much as we do, and as such we do not offer refunds for change of mind. If your Powerhoop is damaged on arrival or if any damage occurs within the first 30 days after receipt please contact us straight away and we’ll get a new Powerhoop (or replacement piece) out to you as soon as possible.

Powerhoop reserves the right to determine whether a product is faulty and conduct a production and quality check. If deemed faulty by Powerhoop NZ, a new Powerhoop or replacement piece will be shipped where possible subject to stock availability.

Please note:

  • Powerhoop NZ will not be held responsible if there is a delay in delivery.

  • Customers will be responsible for the return shipping and handling charge.

  • For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review we will then credit the cost of postage back to you.

  • In the event that your product is lost in transit, Powerhoop will not be held liable and therefore recommends that you send all returns via Register Post.

  • We ask that you allow 7 business days from the day you return your package for your account to be credited.

Refunds will only be applied if the product is damaged or deemed faulty and Powerhoop NZ reserves the right to determine whether a product is damaged or faulty. Claims will be reviewed and a response received within 48 hours of the arrival at Powerhoop NZ.

Orders may be cancelled only in the instance where the order has not yet been shipped.

In the event that an item is listed at an incorrect price or with incorrect information, Powerhoop NZ reserves the right to refuse or cancel orders.

Powerhoop will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

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WHAT OUR CUSTOMERS SAY

Powerhooping has completely reshaped my body. I have dropped 2 dress sizes since I started Powerhooping last August. I used to hate exercise but am so happy to have found something I love to do. Exercise has never been so much fun!

MELISSA MILLS

Hoopla!!! Powerhooping is solo much fun and a great way to exercise the whole body. My waist is firmer and stronger and my lower back pain has improved. I’ve met some fab people! Love it love it love it!!!

Jo Clark

For me, Powerhooping has it all: Strength building, toning, cardio, dancing and fun all wrapped up in 1 fabulous hour. I have been Powerhooping with Amy for 8 months and during that time have noticed significant changes in my body and my overall fitness. I would encourage anyone to take up this fabulous method of exercise. Powerhooping has had such a positive effect on both my physical and mental wellbeing. Age is not a barrier and I can honestly say that it is the most enjoyable exercise program that I have ever taken part in.

KATH YNTEMA

Powerhooping has completely reshaped my body. I have dropped 2 dress sizes since I started Powerhooping last August. I used to hate exercise but am so happy to have found something I love to do. Exercise has never been so much fun!

Melissa Mills

There’s this black dress that I loved to wear to church, and it’s a fitting dress (not tight, but the material is such that it shows your hip curve), except I even hated wearing that – because you could see my hips, and the rolls above I was sad. I knew something needed to change.
So I ditched the bread, and majority of sugar, and started power hooping – 10-15 mins a day…. now, all of that, combined, I put on my black dress the other day and that ‘tyre’ has gone!!!! I put on my dress, I was dreading it… but my gosh, I have my body back!!!

Deb

Well it’s official… I’ve found an exercise that I have managed to stick to for a whole year! ! Yes its been a year since I discovered the hoop and what an adventure its been. Just want to say a huge THANK YOU to all of you for helping me change my life

Meg

I thank YOU…. I’m so grateful to know about the power hoop and the changes it’s making for my body. It’s given me a renewed confidence – in many areas of my life!!! I never really believed that one exercise could change your body…. AND that you could actually enjoy it, or really FEEL like you’re working out. Sure, changing my diet helped – but it’s the power hoop that’s changing my body. No doubt!! You’re changing lives honey – THANK YOU!!!

Deb

I have to deal with an enormous quantity of challenges within our family life on a daily basis and so my stress levels are constantly high. From the very first class I was made to feel welcome. The hour flew by and I didn’t even think of anything other than hooping. I left smiling and have done after each class ever since.
The difference Hooping has made to my mental well-being has been huge.

PowerHooper

Another benefit that I wasn’t expecting was less backache. I have had a lot of pain with my lower back from a car accident many years ago. With hooping and strengthening my core I now have hardly any pain.

PowerHooper

I have met a great bunch of like-minded women who enjoy Hooping, going for walks and catching up for coffee. The support and camaraderie within this group of women has been amazing.

PowerHooper

I suffer from bouts of depression and have suffered from a sore back for a long time but the hooping has certainly strengthened my core which has helped my back.The full body work-out result in sweat and endorphins flying around my body and together with the amazing instructor, Amy, this takes me to a very happy state of mind. Thank you

PowerHooper